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COVID-19 Updates

Previous COVID-19 updates to keep seniors safe.

COVID-19 Community Resources 

Stay informed with most recent information on resources

May 25th, 2020

Dear Residents, Families and Care Partners:

 We hope you and your families are all safe and well.

Thank you for the incredible courage, strength and cooperation you have shown in protecting our cherished residents and those who care for them. As we all start to experience quarantine fatigue and loosened lockdowns, please do not forget the public health measures that have allowed us to battle the spread of the virus and flatten the curve. It’s important that all of us take personal responsibility for protecting our communities from COVID-19.

Although things are less than normal in the outside world, Optima Living Communities are committed to maintaining a sense of normal within our walls.

We are here to support and connect families 

Is your loved one celebrating a birthday? Let us know how we can help make it special. Friends and families are encouraged to stay in touch and to use the iPads that are available for residents. 

Let’s Continue to Stay Safe:

COVID-19 Prevention at Optima Living Communities includes infection control precautions that are being taken in each of our residences and offices, including implementing all recommendations from Health Authorities and Government Officials.

Some of these protocols include:

Universal masking for care partners: All care partners who provide direct or indirect care within 2 meters of a resident wear a surgical mask. This will help us reduce the potential spread of the virus by providing an added layer of protection for care partners and residents alike. 

Enhanced screening for the virus: All sites are actively screening (including regular temperature checks) all care partners, essential visitors and residents according to government guidelines.

Limited access to essential visitors only:  At all sites from Independent Living to Long Term Care. Arrangements for outdoor visits are available at all sites.

Infection control and outbreak plans are in place and ready to activate. 

Enhanced cleaning and sanitation, particularly of high-touch areas, in all communities. Ensuring adequate supplies of personal protective equipment are available in each facility in case of an outbreak.

WHAT IS THE PURPOSE OF DISTANCING?

Be Safe.  Be Well.  

Farid Damji | Co-Founder & Principal
Optima Living Communities

optimaliving.ca 

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May 15th, 2020

We are thankful for the compassion and clinical support our care partners provide everyday to our residents.  Many of our Optima Living Communities celebrated Mother’s Day with creative ways to connect residents with their loved ones as part of outdoor visits.

Optima Living Communities remain vigilant in our efforts to #FlattenTheCurve and protect our residents and those who care for them. 

We are also grateful to the many care partners who as mothers themselves celebrated with moms at Optima Living!

Please enjoy this collection of images representing many of our communities.

We are here to support and connect families 

Friends and families are encouraged to stay in touch and to use the iPads that are available for residents.

Staying Safe:
COVID-19 Prevention at Optima Living Communities 

Infection control precautions are being taken in each of our residences and offices, including implementing all recommendations from Health Authorities and Government Officials.

Some of these protocols include:

  • Universal masking for care partners: All care partners who provide direct or indirect care within 2 meters of a resident wear a surgical mask. This will help us reduce the potential spread of the virus by providing an added layer of protection for care partners and residents alike.Enhanced screening for the virus: All sites are actively screening (including regular temperature checks) all care partners, essential visitors and residents according to government guidelines.
    Limited to essential visitors only:
      At all sites from Independent Living to Long Term Care. Arrangements for outdoor visits are available at all sites.Infection control and outbreak plans are in place and ready to activate.Enhanced cleaning and sanitation, particularly of high-touch areas, in all communities.Ensuring adequate supplies of personal protective equipment are available in each facility in case of an outbreak.

HOW TO STAY SOCIALLY CONNECTED?

Be Safe.  Be Well.  

Farid Damji | Co-Founder & Principal
Optima Living Communities

www.optimaliving.ca 

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May 7th, 2020

We are thankful for the compassion and clinical support our care partners provide everyday to our residents.  Optima Living Communities remain vigilant in our efforts to #FlattenTheCurve and protect our residents and those who care for them.

COVID-19 Prevention at Optima Living Communities 

Infection control precautions are being taken in each of our residences and offices, including implementing all recommendations from Health Authorities and Government Officials.

Some of these protocols include:

  • Universal masking for care partners: Effective immediately, all care partners who provide direct or indirect care within 2 meters of a resident wear a surgical mask. This will help us reduce the potential spread of the virus by providing an added layer of protection for care partners and residents alike.
  • – Enhanced screening for the virus: According to government guidelines for  all care partners, essential visitors and residents.
  • – Limited to essential visitors only:  At all sites from Independent Living to Long Term Care.– Infection control and outbreak plans are in place and ready to activate.
    – Enhanced cleaning and sanitation, particularly of high-touch areas, in all communities.
    – Ensuring adequate supplies of personal protective equipment are available in each facility in case of an outbreak.
  • We are here to support and connect families 

 iPads are available for residents to communicate with friends and families.  

Many of our Optima Living Communities are busy planning innovative ways for you to connect with your loved ones during Mother’s Day

Please contact us to find out how we are supporting families socially engage with their loved ones

Optima Living would love to see the creative ways you connect during the weekend. Please email astergardens@optimaliving.ca your photos and stories for us to share on social media, as this brings smiles and uplifts us all. 

CAN I STILL GET REGULAR MEDICAL CARE?

Be Safe.  Be Well.  

Farid Damji | Co-Founder & Principal

Optima Living Communities

www.optimaliving.ca 

 

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May 3rd, 2020

We are thankful for the compassion and clinical support our care partners provide everyday to our residents.  Optima Living Communities remain vigilant in our efforts to #FlattenTheCurve and protect our residents and those who care for them. 

COVID-19 Prevention at Optima Living Communities 

Infection control precautions are being taken in each of our residences and offices, including implementing all recommendations from the Public Health Agency of Canada, the Provincial Medical Health Officers, and the World Health Organization (WHO). 

Some of these protocols include:

  • – Universal masking for care partners: Effective immediately, all care partners who provide direct or indirect care within 2 meters of a resident wear a surgical mask. This will help us reduce the potential spread of the virus by providing an added layer of protection for care partners and residents alike.
  • – Enhanced screening for the virus: According to government guidelines for  all care partners, essential visitors and residents.
  • – Limited to essential visitors only:  At all sites from Independent Living to Long Term Care.
  • – Infection control and outbreak plans are in place and ready to activate.
  • – Enhanced cleaning and sanitation, particularly of high-touch areas, in all communities.
  • -Ensuring adequate supplies of personal protective equipment are available in each facility in case of an outbreak.

We are here to support and connect families 

If your loved one needs help with anything, please don’t hesitate to reach out.  iPads are available for residents to communicate with friends and families.  

Mother’s Day

As this special day is coming up, we wanted to ensure that family members were able socially engage while maintaining physical distancing measures. 

 We look forward to arranging for a virtual meet up with your loved one. Please reach out for specific events planned at each location.

WHAT ARE SOME PRECAUTIONS I SHOULD TAKE? 

 

Be Safe.  Be Well.  

Farid Damji | Co-Founder & Principal
Optima Living Communities

www.optimaliving.ca 

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_________

April 27, 2020 COVID-19 Update

Optima Living Communities remain vigilant in our efforts to #FlattenTheCurve and protect our residents and those who care for them. We are thankful for the compassion and clinical support our care partners provide everyday to our residents.  

COVID-19 Prevention at Optima Living Communities 

Infection control precautions are being taken in each of our residences and offices, including implementing all recommendations from the Public Health Agency of Canada, the Provincial Medical Health Officers, and the World Health Organization (WHO). Some of these protocols include:

  • – Universal masking for care partners: Effective immediately, all care partners who provide direct or indirect care within 2 meters of a resident wear a surgical mask. This will help us reduce the potential spread of the virus by providing an added layer of protection for care partners and residents alike.
  • – Enhanced screening for the virus: According to government guidelines for  all care partners, essential visitors and residents.
  • – Limited to essential visitors only:  At all sites from Independent Living to Long Term Care.– Infection control and outbreak plans are in place and ready to activate.
    – Enhanced cleaning and sanitation, particularly of high-touch areas, in all communities.
  • Ensuring adequate supplies of personal protective equipment are available in each facility in case of an outbreak.

We are here to support and connect families 

If your loved one needs help with anything, please don’t hesitate to reach out.  iPads are available for residents to communicate with friends and families.  

Here are some wonderful examples of how our communities are remaining connected with their loved ones.

JOIN OUR WEBINAR
Thursday, April 30. 11 am PST, 12 pm MTN

REGISTER NOW:
https://zoom.us/webinar/register/WN_jfrPMzhmSO6snWOkVNtihw
Note: All registrants are eligible for a door prize draw. 

WHAT IS THE PURPOSE OF SOCIAL DISTANCING?

Warm Wishes

Farid Damji | Co-Founder & Principal
Optima Living Communities

www.optimaliving.ca 


April 22, 2020 COVID-19 Update

Optima Living Communities remain vigilant in our efforts to #FlattenTheCurve. We are thankful for the compassion and clinical support our care partners provide everyday to our residents.  

COVID-19 prevention at Optima Living Communities 

  • Necessary infection control precautions are being taken in each of our residences and offices, including implementing all recommendations from the Public Health Agency of Canada, the Provincial Medical Health Officers, and the World Health Organization (WHO).
  • Some of these protocols include:
  • – Universal masking for care partners: Effective immediately, all care partners who provide direct or indirect care within 2 meters of a resident wear a surgical mask. This will help us reduce the potential spread of the virus by providing an added layer of protection for care partners and residents alike.
  • – Enhanced screening for the virus: According to government guidelines for  all care partners, essential visitors and residents.
  • – Limited to essential visitors only:  At all sites from Independent Living to Long Term Care.
  • Infection control and outbreak plans are in place and ready to activate.
  • – Enhanced cleaning and sanitation, particularly of high-touch areas, in all communities.
  • – Ensuring adequate supplies of personal protective equipment are available in each facility in case of an outbreak.

Generous donation of 5000 face masks 

Thank you to SGP who donated these masks! ‘We own and manage over 130 Senior Care residences in Canada and are intimately connected to the industry and have become known as the purchasing network of choice and opportunity, delivering the best quality and value through people, products and technology to the Seniors’ market. We were happy to be able to contribute to your PPE supplies in a small way, to continue to support our longtime Partner, Optima Living. We wish all continued health and safety through these challenging times, said Jason Horne, Senior Director at SGP.

We are here to support and connect families 

If your loved one needs help with anything, please don’t hesitate to reach out.  iPads are available for residents to communicate with  friends and families.  

We offer places to engage in the community during this time of isolation.

Come join us – Ageing Fearlessly in the Era of COVID-19

Are you, or someone you love, a senior looking to manage living in a world affected by COVID-19? Aster Gardens is here to help. Join us on Thursday, April 30th at 11 am MTN for our online webinar. Dr. Adrian Wagg—the Alberta Health Services Chair in Healthy Ageing—will be discussing the best ways to handle these uncertain times, live with confidence, and thrive as a senior.

JOIN OUR WEBINAR
Thursday, April 30. 10 am PST, 11 am MTN, 1 pm EST

REGISTER NOW:
https://zoom.us/webinar/register/WN_jfrPMzhmSO6snWOkVNtihw
Note: All registrants are eligible for a door prize draw. 

HOW LONG WILL THE PANDEMIC LAST?

 

Warm Wishes

Farid Damji | Co-Founder & Principal
Optima Living Communities

www.optimaliving.ca 

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April 19, 2020 – COVID-19 Update

Optima Living remains vigilant in our efforts to #FlattenTheCurve. We are incredibly thankful for the compassion and clinical support our care partners provide everyday to our residents.  

 COVID-19 prevention at all Optima Living residences:

 All necessary infection control precautions are being taken in each of our residences and offices, including implementing all recommendations from the Public Health Agency of Canada, the Provincial Medical Health Officers, and the World Health Organization. Some of these protocols include:

  • – Enhanced screening for the virus according to government guidelines for  all care partners, essential visitors and residents
  • – Limited to essential visitors only at all sites from Independent Living to Long Term Care
  • – Infection control and outbreak plans are in place and ready to activate
  • – Enhanced cleaning and sanitation, particularly of high-touch areas, in all communities
  • – Ensuring adequate supplies of personal protective equipment are available in each facility in case of an outbreak
  • – Universal masking for care partners who provide direct or indirect care within 2 meters of a resident  wear a surgical mask. This will help us reduce the potential spread of the virus by providing an added layer of protection for care partners and residents alike

We Thank You

Thank you to our many partners and friends, who are reaching out to our care providers and ensuring their spirits are uplifted and that our residents know that they are being well thought of outside of their community.

Here is a photo taken at our West Vancouver Care Centre community, where a bagpiper serenaded our residents and care partners.

 

 

We are here to support and connect families.

If your loved one needs help with anything, please don’t hesitate to reach out. iPads are available for residents to communicate with friends and families.  

We offer places to engage in the community during this time of isolation.

Come join us – Ageing Fearlessly in the Era of COVID-19

WEBINAR – Thursday, April 30th. 11 am MTN
Aster Gardens is here to help. Join us for our online webinar! 

Dr. Adrian Wagg—the Alberta Health Services Chair in Healthy Ageing—will be discussing the best ways to handle these uncertain times, live with confidence, and thrive as a senior.

This webinar will be hosted on Zoom. See our website to learn how to connect, and don’t forget to mark your calendars!  Watch our facebook page for the link. 

Be Smart & Keep Apart

https://www.youtube.com/watch?v=g2UGFuhuxRo

Warm Wishes

Farid Damji | Co-Founder & Principal
Optima Living Communities

www.optimaliving.ca 

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April 15th, 2020 – COVID-19 Update 

Optima Living Communities remains vigilant in our efforts to #FlattenTheCurve and we are so incredibly thankful for  the incredible attention and clinical support our care partners provide everyday to our residents.  

What Optima Living is doing to help prevent COVID-19 in our residences

We are taking all necessary infection control precautions in our residences and offices, including implementing all recommendations from the Public Health Agency of Canada, the Provincial Chief Medical Health Officer, and the World Health Organization (WHO).

Some of these protocols include:

  •  – Enhanced screening for the virus according to government guidelines for    all care partners, essential visitors and residents
  •   – Visitors at all sites from Independent Living to Long Term Care being limited to  essential visitors only
  •  –  Ensuring infection control and outbreak plans are in place and ready to activate
  •   – Enhanced cleaning and sanitation, particularly of high-touch areas, in all facilities
  •   – Ensuring adequate supplies of personal protective equipment are available in each facility in case of an outbreak

We want to thank many of our partners and friends, who are reaching out to our care providers and ensuring their spirits are uplifted and that our residents know that they are being well thought of outside of their community.

We want to share a few ways that you can practice gratitude during this time in hopes to uplift your spirits to continue with this isolation with strength and kindness to yourself.

Practicing Gratitude

  • List 3 things you are grateful for each day
  • 1. Write someone a letter or an email giving them thanks
    2. Smile
    3. Remain positive

Warm Wishes,

Farid Damji | Co-founder & Principal
Optima Living Communities

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April 12th, 2020 – COVID-19 Update

We would like to wish our care partners, residents and resident’s families a Happy Easter.

We understand that with our Physical Distancing measures, this season is hard for families to connect in person.

Isolation is difficult for everyone but especially seniors, and we want to make sure each person feels like they are not alone. We have made arrangements at each community for residents to facetime or video chat with their families and friends. Please know our site managers and care partners are more than happy to assist you in connecting with your loved ones.

What is Optima Living doing to help prevent COVID-19 in our residences?

The health and safety of our resident and those who care for them is our top priority.  At all Optima communities, we are taking enhanced infection control precautions in our residences and offices, including implementing all recommendations from the Public Health Agency of Canada, the Chief Medical Officer, and the World Health Organization (WHO). Some of these protocols include:

  • – Enhanced screening for the virus according to government guidelines
  • – Ensuring infection control and outbreak plans are in place and ready to activate
  • – Enhanced cleaning and sanitation, particularly of high-touch areas, in all facilities
  • – Ensuring adequate supplies are available in each facility in case of an outbreak

Thank You

We want to thank many of you, who are reaching out to our residents and care partners to ensure their spirits are uplifted. From donations of fresh flowers for our residents to special videos for the staff, we appreciate the countless ‘Thank You’ messages we have received. We encourage you to share your stories by sending in any photos or videos you may have to astergardens@optimaliving.ca, so we can share these heartfelt messages with our Optima family.

Join Us For Online Coffee Times

So how can we overcome the challenge of Physical Distancing? Join us for Online Coffee Times as we offer a place to engage in conversation, learning, and support during this time of isolation. Please be sure to log in or phone in a few minutes early in case you need any help.

Join our Online Coffee Times
each Tuesday and Thursday.
10 am PST, 11 am MTN, or 1pm EST
Zoom Room: HTTPS://ZOOM.US/J/166169425 OR PHONE: 1-438-809-7799, 166169425#

If there is anything we can do for you and your loved ones during this difficult time, please let us know. We are continually providing updates and resources through our social media. We encourage you to follow our social media platforms for more updates, positive stories, and online events.

We are all in this together, and together we will overcome this.

Warm Wishes,

Farid Damji | Co-founder & Principal
Optima Living Communities

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April 8, 2020 – COVID-19 Update

The health and safety of our residents, their families and that of our care partners, is our top priority at Optima Living Communities.  Our dedicated care partners are taking the necessary preventive precautions while continuing to provide compassionate and quality care to our cherished residents.

We are working closely with our public health experts and constantly monitoring and complying with all recommendations from federal and provincial health officials.

Protocols to protect

  • – Enhanced screening for the virus according to government guidelines.
  • – Ensuring infection control and outbreak plans are in place and ready to activate.
  • – Enhanced cleaning and sanitation, particularly of high-touch areas, in all communities.
  • – Ensuring adequate supplies are available in each facility in case of an outbreak.
  • – Residents and family members will continue to receive regular communication regarding COVID-19 as the situation further develops. Any resident or family member who has concerns or questions may contact their respective residence.

With Easter weekend fast approaching, our communities have been connecting with others while social distancing by colouring Easter Eggs to put in their windows/doorways. In addition, we have iPads at every site ready for families and friends to reunite this long weekend. Please reach out and we can schedule a time with your loved one.

We have attached a colouring sheet to this update, if you want to print, colour and share with others over the Easter weekend.

It has been heartwarming and uplifting to see how others are choosing to connect with our communities, and we would love to see more.

Please send photos to astergardens@optimaliving.ca

These protocols are essential to protect our communities, but they create the risk of another problem: loneliness.

Research shows loneliness negatively affects seniors’ mental and physical health, said Roger Wong, a geriatrics doctor and advocate for better seniors’ care.

“The question becomes, ‘How do we look at social distancing to protect seniors physically but still engage them socially?’” said Wong, a University of Alberta alumnus who is now executive associate dean and a clinical professor in the Department of Medicine at the University of British Columbia.

We encourage families to find ways to virtually connect with their loved ones during this time.

Thank you!


JOIN US FOR ONLINE COFFEE SESSIONS 

To stay connected, Optima Living is hosting Virtual Coffee time for residents, families and their friends, and we would love to see you there.

Jon us at: 10 am PST | 11 am MTN | 1 pm EST

Join Our Online Community Coffee Time:
ZOOM ROOM LINK: https://zoom.us/j/166169425

Tuesday, Apr 7:    Steps to live your life to the fullest in isolation
Thursday April 9:  Tips to enjoy Easter celebrations during COVID-19

EVERY TUESDAY AND THURSDAY MORNING we will address a new topic.

With best wishes for good health,

Farid Damji

Co-Founder and Principal

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April 1, 2020 – COVID-19 Update

 During this time of physical distancing, when many extra precautions are necessary to protect our residents and those who care for them, we are also reminded how important it is to remain connected.

Last weekend at Cottonwood Village in Claresholm, Alberta, our community had the great honour for our resi­­­dent, Ken, to connect with his granddaughter on her wedding day. He is one proud Grandfather.

All Optima Living Communities are following procedures as directed by the Public Health Officers in Alberta & BC, limiting access to essential personnel only and increasing infection control measures.

Staying in touch

 Our care partners are being creative to help families remain in touch. We have recently introduced Virtual Coffee Time.

 It’s a way for interested Seniors to enjoy a refreshment of your choice while connecting and tuning into our Topics for Discussion. In these online community talks, participants will receive helpful information and resources that can best support Seniors in living vibrantly, under any circumstances, including what we are dealing with right now in response to COVID-19.

 You can connect with us weekly on Tuesdays and Thursdays at 10 am Pacific and  11 am MST.

How to connect with us?

 Download or call into our discussions using the Zoom APP. Zoom is a video communications app that you can download onto your phone, laptop, iPad or any other electronic device you currently are using.  If it’s easier, just dial in to the number below.

 NEED HELP?

  1.   Ask someone near you to help you get set up
  2.   Click on that link 15 minutes early, if this is your first time
  3.   Email us at astergardens@optimaliving.ca If you need help. 

 Upcoming Community Talks:

 Here’s how to join our Online Community Coffee Time:

ZOOM: HTTPS://ZOOM.US/J/166169425 

OR JOIN BY CONFERENCE PHONE
PHONE: 1-438-809-7799, 166169425# Canada

NEW Time: 10 am PST | 11 am MTN | 1 pm EST 

Join Our Online Community Coffee Time:
ZOOM ROOM LINK: https://zoom.us/j/166169425

EVERY TUESDAY AND THURSDAY MORNING we will address a new topic.

Thursday, Apr 2:  Connecting with Others during Isolation
Tuesday, Apr 7:  Senior Community Living while in Isolation

We look forward to connecting with you. 

Warm Wishes

Optima Living Team 

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March 29, 2020 – COVID-19 Update

Optima Living continues to be vigilant about protecting the wellness and health of our residents and employees.  We are adhering to all protocols established by the Provincial health officers in Alberta and B.C.

The team at Optima Living is grateful for the support and leadership of our site leaders and partners who are tirelessly working every day to take care of the residents.  Seniors have the best protection in seniors living communities as protocols are being followed and residents are ensured to have the best care and attention.

THANK YOU to the families of our residents who have shown an outpouring of support.  We are encouraged by this short video developed by the family of on our residents in honor of the team that is taking care of their loved one at our independent living community at Chilliwack Lifestyles in B.C.  https://youtu.be/rJ4Mw38y7a4

Optima Living is offering physical distancing socialization opportunities to continue to connect with others while isolating.

JOIN US – FREE Online coffee time – 10 am mtn

We may have to isolate, but we can still associate!  Let’s stay in touch, make new friends, and be a part of the community.

Here’s how to join our Online Community Coffee Time:
ZOOM: https://zoom.us/j/166169425 OR join by conference phone
PHONE: 1-438-809-7799, 166169425# Canada

NEED HELP?

  1. Ask someone near you to help you get set up.
  2. Click on the Zoom link link 15 minutes early.
  3. Email us at astergardens@optimaliving.ca if you would like our help to access zoom.

We will also be posting a recording of the video on our facebook page, so please follow us.

Physical distancing is key if we are going to #flattenthecurve.

Farid Damji
Co-Founder & Principal
Optima Living Communities

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March 25, 2020 – COVID-19 Update

Our communities are dedicated to remaining healthy and safe in spite of the current COVID-19 virus. 

This is taking place by limiting access to essential services only, and visitors and persons who arrive to the community are being heavily screened. In addition, to enhanced screening for the virus according to government guidelines, we have infection control and outbreak plans in place, have enhanced cleaning and sanitation (particularly of high-touch areas), and ensured adequate emergency and outbreak supplies are available in each community

Thank you to our staff who have been diligently working around the clock to ensure our communities remain protected, while finding ways for our families to remain in touch. We have received many photos and uplifting messages, and we encourage you to continue to share them. They are tremendously encouraging to our staff. 

Many in our community have particular needs that, in light of the current Coronavirus situation, may have become slightly jeopardized. The team at Aster Gardens understands this very well. As we always keep the wellbeing of our community at the forefront of our minds, we’ve assembled a list of resources that you may find useful.

If there is anything we can do for you and your loved ones during this time, please let us know. We are continually providing updates and resources through our social media. We encourage you to follow our social media for more updates & positive stories as well as online events. 

Wishing you all safety & health,

Cathy Olesen
Community Relations Manager
Aster Gardens

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